Money Back Policy
Your comfort and trust matter to us. We have a simple 7-day return & refund policy.
7 Days
Return Window
Customer Pays
Return Shipping
Courier Charges
Deducted from refund
Safe & Secure
Refund Process
Important Points
- You can request a return within 7 days of delivery.
- You have to bear the return courier charges.
- We will deduct our outbound courier charges from your refund amount.
- Items must be unused, in original condition, with original packaging and all tags.
- Refunds are processed only after the item is received and inspected.
Example
How to Request a Return
1. Check Eligibility
Go to Track Order and enter your Order ID or Mobile Number.
2. Select Order
Choose the order you want to return.
3. Choose Items
Select full order or partial return items.
4. Add Return Details
Enter courier name, tracking ID and other required details.
5. Submit Request
Review final refund amount and click Proceed.
6. Get Return ID
You will receive a Return ID with your Order ID. Track return & refund status easily.
Return & Refund Tracking
Track your return and refund status in real-time.
Track Return Status
Return RequestedMon,10th Aug’26
Your return request has been submitted.
In TransitMon,10th Aug’26
Your return shipment is on the way.
Courier: Delhivery | Tracking ID provided
Return Received
Once we receive the item at our warehouse.
Refund Processing
We are checking your return and will initiate the refund.
Refunded
Refund will be completed to your original payment method.
Track Refund Status
Refund InitiatedMon,10th Aug’26
We have initiated your refund.
Refund ProcessingMon,10th Aug’26
Your refund is being processed by the payment gateway.
RefundedMon,10th Aug’26
₹2,800 has been refunded to your original payment method.
UTR No.: Provided after refund completion.
Frequently Asked Questions
See what our customers have to say.
Wake Up With Better Neck Support
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